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For Enterprise content management systems (ECMS) the most different ECM components become and - technologies combines, which are partially also as independent solutions meaningfully without the requirement usable to a enterprise-far system. The ECM components and - technologies can be arranged according to the definition of the roof federation AIIM Association for information and image management international (AIIM) in five main components.:

  • Collection (Capture)
  • Administration (Manage)
  • Storage (net curtain)
  • Expenditure (Deliver)
  • Retaining (Preserve)
  • The "“Manage"” - component covers the five Unterkomponenten:

  • Document management (DM, DMS, document management)
  • Collaboration (co-operation supporting systems, Groupware)
  • Web content management (WCM, WCMS, including portal)
  • Record management (RM, archives and file management systems with use of long term storage media)
  • Workflow/Business Process management (BPM, treatment of procedures)
  • Components of ECM Enterprise content management

    Capture (collection)

    The category Capture contains functionality and components for the production, collection, dressing and processing of similar and electronic information. Several stages and technologies are distinctive, of the simple collection of the information up to the complex dressing by an automatic classification. The Capture components become also frequently as "„inputs "“- components in summary and as "“input management"” designates.

    Manually produced and scanned information

    During the manual collection all forms can occur language and video to the microfilm, digitized by information, from paper documents, electronic Office documents, enamels, forms, Multimedia objects. One calls the collection of paper-bound documents and photographs scanning.

    By machine produced and automatically seized information

    During the part-automatic or automatic collection can be EDI or XML documents, commercial and ERP applications or existing specialized application systems the source for the collection. The automatic receiving of data usually takes place in the so-called COLD procedure.

    Technologies for and processing of seized information

    For the processing of scanned facsimiles (image processing) different recognition technologies (Recognition, pattern recognition) are used. To you belong:

  • Ocr (Optical a character Recognition). Here the picture information is converted into machine-readable indications. Ocr is used for machine writing.
  • HCR (hand print a character Recognition). The recognition of handwriting is an advancement of ocr, which does not supply satisfying results however with flow texts yet. When the selection defined fields the method is nevertheless already very safe.
  • ICR (intelligent a character Recognition). ICR is an advancement of ocr and HCR, which improve the quality of the selected results by comparisons, logical connections, alignment with reference lists or test tables.
  • OMR (Optical Mark of Recognition). OMR, e.g. for bar code, selects special markings in pre-defined fields with high security and with question elbow actions and other forms worked satisfactorily.
  • Bar code. Applied bar codes when dispatching forms can be recognized and assigned when reading the back runners in automated.
  • Treatment of pictures

    Picture working on techniques of document Imaging do not only serve for the announcement of scanned pictures (facsimiles) separate make possible also the improvement the legibility for the collection. Functions like "„Despeckling "“, a removing from isolated pixels or "„the Adjustment "“, straight line backs of inclined drawn in collecting mains improve the results of the recognition technologies. Document Imaging functions are used into the collection process after scanning or receipt of digital fax transmissions with quality control.

    Form processing

    During the collection of forms today still two groups are differentiated from technologies, although the information contents and the character of the documents can be alike.

  • Form processing (form processing). "„Form the processing "“designates the collection of industrial or individually printed forms by means of scanning. Here afterwards frequently recognition technologies are used, since well arranged forms make a to a large extent automatic processing possible.
  • E-form/Web form (processing of electronic forms). During the collection of electronic forms an automatic processing is possible, if layout, structure, logic and contents admit to the logging system are.
  • COLD/ERM

    COLD/ERM are procedures for the automated processing of structured entrance files. The term COLD stands for computer output on laser disk and held itself, although the medium laser disk is not for years any more at the market. The acronym ERM stands for Enterprise report management. In both cases it concerns to prepare delivered output files in such a way on basis of existing structure information that they can be indicated independently of the producing system and be handed over to a memory component like a dynamic file (net curtain) or archives (Preserve). "„The aggregation "“represents a combination process of data inputs to more differently production, collection and supplying applications. Purpose is the unification and standardization of information from different sources, in order to hand it over structured and uniformly formatted to the memory and working on systems.

    Components for the contentwise development of seized information

    For the forwarding and contentwise development are added in the systems further indexing, Routing and classification components, which the seized and digitally available information prepares and supplements around describing characteristics. To it belong:

  • Indexing (manual indexing, indexation). Differently than in German the term Indexing is limited to the manual assignment of index attributes Angloamerikani, which is used in the data base of one "„Manage "“- component for administration and access to the information. In German also terms are used here like "„an indicating "“, "„Attributieren "“or "„key words "“.
  • Input Design (characteristics describing profiles, collection masks). Both the automatic and the manual Attributierung can be facilitated and improved by deposited profiles. Such profiles can e.g. Document classes describe, which limit the number of possible index values or certain criteria automatically assign. Input Design includes also the input masks and their logic with the manual indexing.
  • Categorization (automatic classification or categorization). On basis in the electronic information objects, there is by ocr changed facsimiles, Office files or output files, contained information can programs for the automatic classification independently index, allocation and forwarding data extract. Such systems can evaluate information on basis of pre-defined criteria or learning.
  • To make available a goal of all "„Capture "“- is components, the seized information for the further processing or archiving "„the Manage "“- components.


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