The term property veterinary practice (GVP) designates a system for the systematic guidance of a veterinary practice or - hospital, in order to be able to furnish in the case of liability more and better proofs to improve in order to increase the customer connection, the coworker satisfaction and structure operational sequences.
Developed by the Federal association of practicing veterinary surgeons (bpt) following DIN EN ISO 9001ff, in order to have a more practicable quality management system for veterinary surgeons available.
Great importance is attached to the continuous improvement of the processes. Experiences from it flow again back into planning, so that an automatic control loop (Demingkreis) develops:
Totally quality management, continuous improvement process, quality management
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