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New thinking is a method for the operational organization and originates from the quality management. Basis is the Japanese Kaizen, which in Germany also as continuous improvement process (KVP) admits is. Substantial components are the promotion of the suggestion book system and coworker communication.

A total goal is the improvement of the success factors quality, service and prices. In order problems and errors during the creation of value process better recognize and to fight to be able, are among other things communication and identification by Workshops, change of the tuning processes, flat organization and much more besides to be promoted.

To the communication culture belong

  • Team is permanently present
  • For solutions and measures the team is responsible
  • Brainstorming permit
  • Everyone may dissuade from
  • Humans - a voice
  • No excuses permit

See also: Ishikawa Kaoru, Alex Osborn, killer cliches

Literature

  • Heinrich more prettily among other things; IT-manual; P. 39 - 41: New thinking; Westermann publishing house, ISBN 3-14-22044-1

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