Page modified: Friday, June 23, 2006 20:30:29
See also
Totally quality management, Kaizen, continuous improvement process, EFQM, Common Assessment Framework
Literature
- Hermann J. Thomann (Hrsg.): The quality management advisor. Current councellor for the quality manager in operational practice. publishing house, Cologne 2000, ISBN 3-8249-0580-9
- Ruediger Hermann J. Thomann (Hrsg.): Quality management in service enterprise. Current practice manual with directly usable working helps on Begleit CD ROM., publishing house, Cologne 1999, ISBN 3-8249-0473-X
- Bernd Hindringer, W. Rothballer, Hermann J. Thomann (Hrsg.): Quality management in the health service. Current councellor for all ranges of the quality management in the health service., publishing house, Cologne 2002, ISBN 3-8249-0714-3
- Kamiske, G.F. (Hrsg.): Components innovative quality management. Munich: Vienna: Hanser 1997, ISBN 3-446-18990-4
- Masing walter (Hrsg.): Manual quality management. 3. Edition. Munich: Vienna: Hanser 1994, ISBN 3-446-17570-9
- Armin Hartmut Mehdorn: Totally management. 3. Edition. Luchterhand, Berlin 1994, ISBN 3-472-01759-7
- Dr. Gregor Viethen: Quality in the hospital. Fundamental ideas and models of the quality management. Schattauer 1995, ISBN 3-7945-1717-2
- Barrier Mueller, Ernest: Holistic quality management in the data processing. Munich: Vienna: Hanser 1995, ISBN 3-446-17101-0
- Quality management, QFD - quality Function Deployment, square meter certifying into the German engineer manual. Engineer as a manager, German engineer publishing house, 2005, ISBN 3-8125-0553-3
- MQ - Management and quality/the magazine for integrated management systems, expenditure Germany, organ of CERT, Media GmbH (formerly publishing house), Cologne, ISSN 1862-2623
Related links