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Telephone inquiries (actually "‚telephone inquiries `), usually with aid of computers (technical: here), sometimes just as well today still with pencil and paper.
Methodical aspects
Advantages of the telephone inquiry
- In most countries, in which market study takes place, almost any household has a telephone connection. Thus the medium telephone opens in principle the entire population.
- In the telephone call the unwanted falsification effects of non verbal communication between interviewers and Interviewtem are smaller than in the personal interview: The asked one can see the interviewer neither nor smell, so that only the language emotional effects, which could affect the response behavior (pleasant voice, researcher clay/tone), transport can.
- Where the asked person has entrance to the Internet (high-level personnel in enterprises in the European Union for example), can the interviewer in the telephone call to a representation in the Internet refer.
Disadvantages of the telephone inquiry
- The interviewer cannot show the asked one anything.
- The accessibility of the elements of the population over the telephone network is subjected to fluctuations, it gives persons,
- without directory-a-GET-rise up
- with several telephone numbers registered and/or attainable
- only over a portable radio connection attainable.
The of the sample endangers: the demand that each element of the population with the same probability must arrive into the sample, is not to be kept any longer accurately.
Economic aspects
- The interviewer does not have to visit to asking. Repeated contact contacts and also interviews, which are divided accomplished into several time blocks, to have no substantial cost sequences.
- By the purge of the telephone charges in the process of the past ten years telephone questionings are also world-wide economically possible.
Articles in category "Telephone inquiry"
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