A Win Win strategy (win: English profit) is a conflict resolution, with which both took part a use obtain. Similar interests of the conflict-taken part are a necessary condition for this form of conflict resolution.

Emergence

One of the most fundamental concepts of Win Win problem solutions was developed in the 1970 and 1980er years at the Harvard university in the context of the "“Harvard Negotiation Project"” settled there, at which the development of improved negotiating patterns was scientifically examined. The method of the "“adequate action"” was e.g. tested as "“Harvard concept"” admits and is the basis many beginnings for conflict resolution like the Mediation and in ecological and citizen-legal motion, in political negotiations, with economic and legal problem definitions and controversies etc.

Conflict resolution without losers

Win Win cannot be obtained only then, if 1) a clash of interests is present and to 2) it succeeds to articulate the interests. The positions brought in in a conflict reflect the personal demands and opinions again and are usually hard contest, since they are linked with emotions and the involved ones identify themselves with their positions. In extreme cases opinion against opinion and demand stand against demand. Behind it hide themselves the actual interests, which, which is to be achieved with the positions. As soon as succeeds to filter to be occupied what behind demands and expressions, instead of with a material discussion puts can is led which solution variant covers the interests of all involved ones.

Conflicts "“are solved"” usually in two variants: either a party becomes generally accepted the involved ones with its conceptions or finds a compromise. Both cases represent solutions according to the winner loser model. In the first case there is an obvious loser, in the case of compromise loses everyone half of its as entitled felt requirement. Therefore compromises are also little reliable in the further development and lead to subsequent conflicts, covered counter attacks as well as break-downs in the motivation with Beteiligten.Daneben mostly give it still the conflict exit, in which both contractors do not fail to loser loser model of which are pretty often welcomed "„thereby at least the other anything of it have "“. The resumption of the controversy at the next critical opportunity is treated within the sociology in the context of the exchange theory as "“antagonistic exchange"”. In the game theory of the political economy is this development as "“mini max principle"” admits and in the psychology as "“putrid compromise"” and/or object removal after Sigmund Freud.

With the Win Win strategy it concerns not to implement the own position or make under duress reductions to find but a durable solution which is carried and accepted by all involved ones. Here a situation will be created, in which everyone has the perception and also the feeling to win and not lose by this solution something. Sociologically it is treated also as "“synagonistischer exchange"”, in the anthropology can a bridge to biosociologically humans given arrangements be struck and psychologically becomes a Win Win decision as exculpatory point of conclusion, when satisfaction experiences, which results from the solution of the decision problem.

Proceeding

Core element of the Win Win negotiation is the argument over interests and not simultaneous over positions or person this meant that the conflict-taken part a discussion on the special level to lead to have and itself not in their fears and fears, which mutual offenses and debt assignments should entangle. At the same time are expectations, which confidence and the fears are appreciated of the involved one. The conflict-taken part must concern the conflict or the problem which can be solved together and not fight each other mutually or exclude their Vorannahmen and any confidence-building measures.

For the application of the Win Win strategy it is necessary to learn a set from communicationses to in order to prevent the typical misunderstandings and a dropping back to arguing about positions. A substantial element thereby is e.g. the avoidance of verbal attacks, debt assignments and condemning of the opposite side. A fair argument knows quite the evaluation of arguments contained (see for this argumentation, special to efficiency analysis). It is however absolutely necessary to inquire thereby into the point of view of the conflict partners to imagine itself (see for this Empathie), to avoid in order to win distance to the own position, unnecessary confrontations and to direct the discussion always an argument around the interests (see for this a listening) as well as purposefully and give I messages.

The own interests to represent belongs likewise to these techniques like the separation from analysis of problems and problem solution and the organization of the surrounding field of the conflict discussions in the expiration of the total situation (see Situativer context).

The authors of the so-called Harvard concept developed further techniques for cases of hardness, border lines and failing negotiations in a supplement for the representation of the method. This method, which is ajar against the Win Win, separates person and topic strictly ("“soft to humans and hard in the thing"”) . Also it is still possible third to switch a Mediator on to the conflict defusing. Every now and then that the special characteristics of each humans make it rarely necessary to work really against each other in order its goal will in this way more clearly reach and/or will be lucky. Who enough is courageous, which to make which it can do best, more co-operation partner than who finds only resources of the neighbour desired.

Example

If one is annoyed at a colleague, because he is careless and things missed, one can react classically and attack him therefore. As a Win Win strategist one tries to find out why is it Does it have private Isn't he health Does it have concerns, which divert One can inquire, listen, which bring up for discussion own embarrassment and together possibilities for the improvement of the situation find. If one tries it from this side, no attack takes place, the colleague has the possibility of explaining itself and one can possibly find a solution, which helps all concerning.

Articles in category "Win Win"

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